I had a very disappointing experience with this hotel. I booked a room but just 10 minutes after booking, I had an unexpected emergency—I accidentally put the wrong fuel in my car and had to stay in Munich instead of traveling to Mainz as planned. I contacted the hotel immediately, asking to cancel the reservation, but they ignored my request and still charged me, even though I clearly explained the situation and could not use the booking at all. It’s very frustrating and shows a complete lack of flexibility or understanding. I will not be booking here again
匿名用戶
商務出差
標準雙床房
入住於2024年10月
4.2
很好
評價於:2024年10月25日
前台服務很好,能滿足一些需求,要熱水泡麵很熱情的提供了哈哈
bonchecito
家庭出遊
標準雙床房
入住於2025年07月
4.2
很好
評價於:2025年07月16日
A pleasant hotel, not too far from the main square.
訪客用戶
夫妻/情侶出遊 客房,配備 1 張雙人床,新的睡眠概念
入住於2025年07月
1.0
評價於:2025年07月31日
I had a very disappointing experience with this hotel. I booked a room but just 10 minutes after booking, I had an unexpected emergency—I accidentally put the wrong fuel in my car and had to stay in Munich instead of traveling to Mainz as planned. I contacted the hotel immediately, asking to cancel the reservation, but they ignored my request and still charged me, even though I clearly explained the situation and could not use the booking at all. It’s very frustrating and shows a complete lack of flexibility or understanding. I will not be booking here again
匿名用戶
商務出差 標準雙床房
入住於2024年10月
4.2
很好
評價於:2024年10月25日
前台服務很好,能滿足一些需求,要熱水泡麵很熱情的提供了哈哈
bonchecito
家庭出遊 標準雙床房
入住於2025年07月
4.2
很好
評價於:2025年07月16日
A pleasant hotel, not too far from the main square.
訪客用戶
夫妻/情侶出遊
客房,配備 1 張雙人床,新的睡眠概念
入住於2025年07月
匿名用戶
商務出差
標準雙床房
入住於2024年10月
bonchecito
家庭出遊
標準雙床房
入住於2025年07月
訪客用戶
夫妻/情侶出遊 客房,配備 1 張雙人床,新的睡眠概念
入住於2025年07月
匿名用戶
商務出差 標準雙床房
入住於2024年10月
bonchecito
家庭出遊 標準雙床房
入住於2025年07月